How do I return an item?
Sleep Guarantee / Return PolicyWe guarantee your sleep will improve within 30 days by using our products (probably on the first night!).
Why do we feel so strongly? The National Sleep Foundation states that an ideal sleep environment is "dark, quiet and comfortable." Our products help you create such an environment. If you're one of the millions of people whose sleep is interrupted by noise or the sunrise, our products can change your life. Don't take our word for it. Here are some articles on the topic: The Sleep Environment (by the National Sleep Foundation)
CNN: Tips to Get the Sleep You Crave
Shine / Yahoo Article on 5 Ways to Sleep Better (see tip #5) National Sleep Foundation Sleep Tips (see tip #3) To help ensure you are choosing the right products, feel free to use our Recommendations or Buying Guides, or e-mail us with questions at pterp@thecompletesleeper.com.
If your sleep does not improve, any item* can be returned within 30 days of purchase assuming the item is in new condition and packaged as it arrived (all packaging material must be included, intact, and re-assembled as it arrived in the mail). The refund, less original shipping fees, will be made to the original form of payment within 5 business days. Refund for items sent with free shipping will be reduced to cover original shipping cost. Buyer is asked to pay return shipping. To receive your refund, just send the package to: The Complete Sleeper 9715 Oak Leaf Way Granite Bay, CA 95746
*Exceptions to return policy: clothing cannot have been worn, and sheets cannot have been used.
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